Extremely helpful and very fair pricing. They even included a mattress protector with the mattress we purchased! Everyone is very friendly and easy to work with.
Customer service was extremely good, I went in with my two 4 year old boys and they were tempted to run about while I was talking with the salesperson and another associate put on a movie for the boys so we could handle business! Delivery was the same day and the product cannot be beat for the price In my opinion. Definitely would do business here again!
Shannon and Stacy are great to work with, the service was fast, easy and professional. The mattresses are great quality at a great price and I won't hesitate to recommend them and work with them in the future.
Walked right in to Discount Mattress and 20 mins later walked out with our mattress. Great prices and friendly service. Shannon was very knowledgeable and knew exactly what we needed. Will definitely purchase future mattress from them!
The BEST place in Lubbock to get a mattress! Shannon was so kind and he was so helpful. AND the mattresses that they carry are Texas made - what more could you ask for? We left with an unbelievably comfortable queen-size mattress well under the budget that we had set.
Great customer service and great prices... they were awesome! I already recommend them to a friend!
Very friendly and was willing to work with what we had to get us taken care of. Thanks again
If you need a great mattress a good sleep this is a place to go to and get your sleep relaxation wake up refresh revived & full of life on your bed from Lubbock discount mattress
Wonderful experience!!! Very trustworthy and caring. Would definitely recommend doing business here!!
We could not be happier with the level of service we received from Shannon and Stacy. They have a great selection and worked with us to find the right mattress and bed frame that would work for our 8 year old boys room. I highly recommend.
This place is AMAZING!!!! and the couple that own the store are Awesome! I got the mattress that I was looking for and brought it home the same day! 100% recommend this place to buy your next mattress! Great service, Great price, Great product!
10/10. After looking for a new mattress at Denver Mattress and Mattress firm with a pretty open budget I was unable to find any mattress I actually liked (even $3000-$4000 mattresses). The prices were almost unbelievable and this is by far the most comfortable mattress I've ever slept on. Same day delivery as well!!
Excellent service and price
Great customer service! It was close to closing, when I called I was on my way. Pricing was awesome! Bought my son a new mattress, but it didn't fit in my car like I thought it would. Without hesitation, they offered to deliver it for me that evening. Excellent customer service!! Very grateful for the gesture they did that evening!!!
I walked in around 15 minutes to closing time , and still received an excellent welcome. On top of the extremely thorough customer service , the transaction was seamless from the quick Apple Pay - all the way to the late night delivery. I'm most likely going to furnish the other two bedrooms in my home with complete bed sets from them.
Very knowledgeable about their mattresses, went above and beyond to assist me in getting the right mattress for my rv. I felt I was treated like family and honored the deal he offered . I will go back
I came in today to buy a new mattress for my guest bedroom and bought the smaller box spring and quickly changed my mind and wanted to exchange it for the bigger box spring. Instead of charging me for it, Shannon was nice enough to tell me not to worry about the difference. Very nice people and will come here every time!
Great customer service and reasonable, fair prices. I needed a box spring and found one here for a low price. Lubbock Discount Mattress was able to deliver it to me on the same day which, quite frankly, blew my mind. Delivery was on time, and the staff were very nice.
I am usually pretty shrewd with the amount of stars I hand out and rarely ever leave reviews but, they deserved all five stars and I am happy to be typing this. If I need more stuff in the future, I will definitely look here first.
Nice people and they have decent pricing
This place had AMAZING customer service. I called to ask if they had a certain item in stock and within 2 minutes I had ordered the item with no hassle. They also do a secure checkout through quickbooks, so they personally do not have to have your credit card information. Within 20 minutes of getting off the phone with the owner, my order was delivered. 20 MINUTES YALL. mattress firm wouldn't even deliver the same item (which was in stock) for Atleast 5 days. Best mattress store in lubbock hands down. Shop small & Shop local.
Cute couple runs this place. Friendly and honest about their product. They worked with my limit budget last weekend and I got a perfect full size mattress.